Telehealth Appointments
Taking care of your mental health is important, especially during the pandemic. Do not defer psychology or medical appointments.
Currently
face to face appointments are available at St Albans Complete Health Care and Box Hill Superclinic
face to face appointments are not available at Sandringham
telephone and video appointments are available ("telehealth").
If you normally attend St Albans Complete Health Care or Box Hill Superclinic, please make your appointment through them.
If you normally have your appointment in Sandringham, please contact us.
For telephone appointments, Linda will call you, so you won't face extra phone expenses.
If you want a video appointment:
please ask for video when making the appointment, and leave your email address as well as phone number
Linda normally uses Zoom (for any device - smart phone, tablet or computer) or Facetime (Apple).
in case of technical issues, the appointment will continue on the phone.
Telehealth tips
Prepare beforehand by:
Have a Mental Health Treatment Plan from your GP with sessions available
(If the plan is not from a GP at St Albans Complete Health Care or Box Hill Superclinic, provide the plan to Linda or the relevant medical centre before the appointment)
Find a space that is comfortable and private.
Make sure your phone is charged and be near your phone so you can hear it ring.
Have your Medicare card at hand.
Be ready on time.
Keep your appointment time free of distractions. Don't try to do two things at once.
Medicare Telehealth sessions
The Mental Health Treatment Plan from your GP covers both telehealth and face to face appointments. Medicare allows up to 10 sessions per calendar year.
Once you have used up all the sessions on your existing referral:
contact your GP for a review of your Mental Health Treatment Plan to get extra sessions
then make your psychology appointment
Private Health Funds and Telehealth
Confirm coverage and limits with your health fund beforehand.